NewGen Restores is in celebration mode as we’ve wracked up 5 years in business and our owner Kent Ravaioli recently got married!
Congratulations to NewGen Restores’ owner, Kent Ravaioli on his recent marriage to Renee. The entire team here at NewGen wishes you both a lifetime of love and happiness. NewGen Restores isn’t like a regular company, we don’t consider ourselves to be just a group of employees, but rather a close family. In the same way a family likes to celebrate the successes of its members, we do too! The recent festive atmosphere at NewGen Restores isn’t just because of the recent union of Kent and his bride, but also because our amazing company is celebrating 5 years in business!
Kent made a decision 5 years ago to spend his life catering to the needs of others and now he gets to celebrate 5 years of success along with his new marriage. The entire NewGen Restores family extends heartfelt congratulations to the newlyweds, Kent and Renee. May your marriage be filled with all the right ingredients: a heap of love, a dash of humor, a touch of romance, and many spoonfuls of understanding. May your joy last forever. We asked Kent to give us just a handful of reasons why Renee means the world to him, and his sweet response, in his own words, was: “She’s an absolutely spectacular, wonderful woman who loves me for who I am, who supports me for who I am, and I’m thankful because she loves God and has a relationship with Him. I love doing things with her – she’s a great companion, she’s my best friend and she loves me.” The entire NewGen Restores family wishes you both all the best as you embark on this wonderful union and journey together.
The newlyweds pose with members of the NewGen team
Summer and Fall have been extremely festive seasons for the NewGen family, but for more reasons than one. Of course, we were all excited and anxious for Kent and Renee’s wedding, but we’ve also been in celebration mode because our company is now five years old!. Kent has had a passion for helping people most of his life, so he founded NewGen Restores with the intention of providing quality service, honesty, integrity and good pricing. Our first and foremost desire at NewGen Restores is to make the customer shine, do a fantastic job for them, be honest with them in all things, carry our integrity with us in everything we do and top it all off with great pricing.
Our company initially started out as a janitorial company, but as we went about providing building maintenance, we saw a great need for floors to be cleaned properly. The care of floors was being neglected and we knew that a company that could do it thoroughly and completely would be highly beneficial to our customers. We wanted to be able to provide great pricing, products and service all wrapped up in one, so we went from being a cleaning company to a flooring company. Now, we have become experts in cleaning and installing tile, carpet, hardwood, VCT and more. We provide resurfacing/rejuvenating to hardwood floors, we strip and polish tile/VCT/concrete floors for all of our clients, and we also provide carpet cleaning and installation. We started out with 1 carpet cleaning machine, now we have 4. We also take the time to educate our customers about proper carpet care. About 40 lbs of dirt, dust and debris (dead skin and hair cells, etc.) accumulate in a house per year for an average family of 4, and it goes higher if you have pets/more children. So we emphasize that having your carpets cleaned at least once a year by a professional using hot water extraction will help lengthen the lifespan of your carpets. We’ve written numerous articles about the importance of carpet cleaning to better help our customers understand their floors.
We never get tired of saying this; NewGen is more like a family than just a group of employees. Over the years, our company has evolved into one known for an unbeatable level of customer service. Kent attributes this to the fact that we are all like his children. He has a vested interest in making sure we’re cared for properly and naturally, we’ve started to emulate this trait as well, caring for our fellow employees and customers.
“My company is not my company, it’s God-given and I just find it a great honor to be able to help, care for and support the lives of my employees. I just ask for blessings on my company so that I can continue to care for them as though they are my children and foster a family type of atmosphere at all times.” – Kent Ravaioli, Owner, NewGen Restores.
To some, 5 years might not seem too significant, but to us, 5 years is 157,766,400 seconds, 2,628,000 minutes, 43,800 hours and 1,826 days and feel like a lifetime. In the years to come, we don’t plan on slowing down at all. Our goal is to become a household name for janitorial and flooring services in NC, but we don’t want to stop there. We would really like to expand on our fire, water, smoke and mold mitigation service as we feel it’s an industry where much is still to be done. We feel there are too many companies out there taking advantage of homeowners who’ve had a water loss and need their home restored to its original condition. These companies are making the process much more complicated than need be by tearing up homeowners’ floors and drywall, when new technology often allows for water to be removed without that level of disruption to the homeowner. We understand how stressful a situation like that can be, and considering the amount of money that insurance pays out, it may not be necessary to wrack up the expense of having to get new floors and walls. We’ve got the homeowner’s best interests at heart and within a few years, we plan to become a well-known name for fire, water, smoke and mold cleanup.
All of us here at NewGen are like a great big family and over the past few weeks we’ve been in celebration mode, with the wedding of our owner and our 5 year anniversary. We consider you all a part of our family too, and we want to keep you updated on what’s been going on with us so you can join in our celebration. So, the next time you come into our store to check out our wide selection of flooring options, or you speak with Kent to schedule a consultation or during a project, be sure to congratulate him.